Support

Warranty Claim

Something not working as it should? Tell us what happened within 14 days of noticing it.

Fields marked * are required.

For the courier delivering parts or collecting the product.

Cybeart.com: the number in your order confirmation email, e.g. #1234. Amazon: the order ID, e.g. 111-1234567-1234567.

Where did you buy it?

Chairs: on the label under the seat. Mice and keyboards: on the label underneath and on the box.

Photos and a short video (10-30 seconds) of the issue, plus a photo of the serial label, let us solve most claims in one reply. Put your order number in the subject line.

Email photos & video

Shipping address

Where we send replacement parts or your repaired product. US addresses only.

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